Please read the following information before continuing.
Thank you for your interest in Venture Bank Online, Venture Bank’s Internet Online Banking service. Our primary goal is to provide quality products and services to accommodate our customers.
ACCESSING OR REQUESTING ACCOUNT INFORMATION THROUGH THIS SITE CONSTITUTES AND SHALL BE DEEMED TO BE AN ACCEPTANCE OF THE TERMS AND CONDITIONS IN THIS AGREEMENT. YOU WILL BE MAILED AN ACCESS ID AND PASSWORD IN FIVE TO SEVEN DAYS TO BEGIN USE OF VENTURE BANK ONLINE. UPON RECEIPT OF THE ACCESS ID AND PASSWORD YOU WILL BE REQUIRED TO CHANGE THE PASSWORD FOR ACCESS TO VENTURE BANK ONLINE.
Please carefully review the following disclosure information and click “I agree” to proceed to the application page. If you do not agree, click “I disagree” and you will be taken back to the home page of www.venturebankonline.com. Please contact a Venture Bank representative with any questions.
INTERNET ONLINE BANKING SERVICE DISCLOSURE AGREEMENT
This Agreement is entered into between Venture Bank and any customer of the Bank who subscribes to Venture Bank Online (“Online Banking”). Each reference in this Agreement to the “Bank”, “we”, us” or “our” refers to Venture Bank and each reference to “you” and “your” refers to each depositor, borrower, authorized signer, or authorized user for an account (defined as below) who is now or hereafter enrolled in any one or more of Venture Bank’s Online Banking services with respect to the account. You should read this Agreement and any other materials you received before you use Online Banking. If you use Online Banking or permit another to use Online Banking on your behalf, you agree to the terms and conditions stated in this Agreement. This Agreement will be effective as of the date of the Bank’s acceptance of this Agreement as evidenced by the Bank’s issuance of an Access ID and password to you. Please read this agreement carefully and print it for future reference. You can print by selecting the Printer icon on the Toolbar or selecting File, Print.
“Online Banking” is Venture Bank’s Internet-based service providing access to your Account(s).
“Access ID” is the series of 6 or more characters that either you select or we assign as a code that is used in conjunction with the password to establish your connection to the Online Banking service.
“Password” is the series of 6 to 17 characters that you select as a code used in conjunction with the Access ID to establish your connection to the Online Banking service. Your password must consist of at least 1 number, 1 uppercase letter and 1 lowercase letter.
“Account” means any Venture Bank account from which you will be obtaining information or conducting transactions using the Online Banking service.
“Time of Day” references are to Central Time or Central Daylight Time, as applicable.
“Business Days” are Monday through Friday, except weekdays that are recognized as Federal holidays by the Federal Reserve Bank of Minneapolis.
Deposit and Loan Agreements
The terms and conditions in this Agreement are in addition to any deposit account agreements you have with the Bank, including your signature card, the Deposit Account Agreement and Disclosure, the accompanying schedules and disclosures, and any change of terms notices (together, the “Deposit Agreements”). The terms and conditions of this Agreement are also in addition to the terms and conditions of any loan or credit agreements you have with the Bank, including any disclosures made pursuant to such agreements (together, the “Loan Agreements”).
Hardware and Software Requirements
For a list of qualified browsers to refer to the Online Banking User Guide.
Venture Bank’s Online Banking server does not connect directly to the Internet. Requests must filter through a router and a firewall appliance before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall appliance and firewall software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens only when necessary to process acceptable data requests, such as sending customer requests to the Bank.
Password and Security
Upon your successful enrollment, we will mail your Access ID and password to you at your address of record. You will be required to change your password the first time you use Online Banking. Using your password has the same effect as your signature authorizing transactions. You agree to safely keep the password, not to record the password or otherwise disclose or make the password available to anyone other than authorized users of your accounts. Anyone to whom you disclose your password and anyone who has access to your password will have full access to Online Banking, including full access to your accounts. You have no ability to limit any such person’s authority. If anyone uses your password with your permission, you will be responsible for any transactions performed by that person.
If a third party should gain access to your Access ID and password, you alone are responsible for changing the password so as to deny the third party’s access to your banking information. If an unauthorized person has access to your Access ID and password, you must change the password. If you would like the Access ID changed, you must contact us to make the change.
Using your Access ID and your Password, you can:
- View account information.
- Transfer funds between your deposit accounts.
- Make payments out of deposit accounts to your loan accounts.
- Advance funds out of your loan accounts to your deposit accounts.
- Pay bills from your deposit accounts.
- Receive and download balance and transaction information on your Venture Bank accounts.
- Originate stop payments on issued checks.
- View images of paid checks from your current and previous statement and print them. (You will need Adobe Reader version 4.0 or higher – available at www.Adobe.com)
- View and print bank statements.
You expressly authorize us to debit the appropriate Deposit or Loan account in the amount of any bank transfer initiated through Online Banking. You agree that we may treat any such bank transfer from Deposit or Loan account the same as a duly executed written withdrawal, transfer, check or loan advance and that we may treat any such bank transfer to a Deposit or Loan account the same as a deposit or loan payment, all in accordance with the terms of this Agreement and your Deposit Agreement(s) or Loan Agreement(s) with us.
Your ability to initiate bank transfers between deposit and/or loan accounts may be limited by federal law or by the terms of your Deposit Agreements or Loan Agreements with us. Bank transfers from deposit accounts that are savings or money market deposit accounts are limited as required by federal regulation. You may not make more than six transfers per statement period by preauthorized or automatic transfer or by telephone or Online Banking, and no more than three of these six permitted transfers may be made to a third party by check, draft or debit card. You agree that we may, without notice or other obligation to you, refuse to make any bank transfer for security reasons or as otherwise expressly provided in this Agreement or your Deposit Agreements with us.
In most cases, you may use Online Banking to gain access to deposit accounts in which you have an unrestricted right to withdraw funds and loan accounts in which you have an unrestricted right to borrow money. However, the Bank may, at its sole discretion, deny Online Banking account access or restrict Online Banking account transactions.
Stop payment requests will be honored on the same business day they are received and for two weeks thereafter. Within three business days of the stop payment request, we will mail to you a stop payment request form. You must sign and return the form within five business days in order to continue the enforcement of the stop payment request.
Fees and Charges
Access to Venture Bank Online (Online Banking) is currently furnished at no charge to our customers who maintain an active account with us. There is currently no set-up fee for Venture Bank Online. There may be other costs and charges associated with your accounts. Please refer to your Deposit Account Disclosure for details.
Time of Bank Transfers; Posting; Funds Availability
If you initiate a bank transfer of available funds on or before five (5:00) PM CST on a business day, the bank transfer will be posted the same business day. If you initiate a bank transfer after four (4:00) PM CST on a business day, the bank transfer will be posted the next business day. Transferred funds will be available for withdrawal on the business day the bank transfer is posted to the deposit account.
A single bill payment will be processed on the business day that you designate as the payment's process date, provided the payment is submitted prior to the daily cut-off time on that date, which is currently three (3:00) PM CST. A single payment submitted after the cut-off time on the designated process date will be processed on the next business day. If you designate a non-business date as the payment's process date, the payment will be processed on the first business day following the designated process date.
We will not be liable for incomplete transfers or stop payment requests resulting from:
- Insufficient available funds, or credit availability, in the account;
- Equipment failure by the Bank’s or your equipment that should have been apparent at the time of utilizing the Online Banking services;
- Your failure to initiate the transfer, stop payment request, or payment within the time requirements communicated by us;
- Funds in the Account are subject to set off, legal process or other claim restricting the transaction; and
- Other causes or circumstances beyond our reasonable control.
We shall only be liable to you for the Bank’s gross negligence or willful misconduct in performing the services provided for herein.
Errors and Adjustments
We agree to correct any error made in crediting or debiting any account by making the appropriate adjustments to your account balance. You agree to repay promptly any amount credited to your account in error, and you authorize us to initiate a debit transfer to any account to obtain payment of any erroneous credit.
Error Resolution Notice/Your Liability
In case of Errors or Questions About Your Electronic Transfers, telephone us at (763) 398-3333 or write us at Venture Bank, Attn: Gwen Stanley, 6210 Wayzata Boulveard, Golden Valley, MN 55416 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within (10) business days.
We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.
If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit was made, the error involves a new account. For errors involving new accounts, point of sale debit card transactions, or foreign-begun transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) days to credit your account for the amount you think is in error.
We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Your Online Banking activity will appear on your periodic account statement. If there are no transfers in a particular month, you will receive statements at least quarterly.
Changes and Termination
In the event that you desire to notify us to terminate the Online Banking service or to change an Access ID, you must notify the Bank at (763) 398-3333 or in writing at Venture Bank, 6210 Wayzata Boulevard, Golden Valley, MN 55416. Do NOT use e-mail to inform us of any changes, as the e-mail transmission is not secure.
We may amend this Agreement at any time. Notice will be sent to you at your current address in our files. Amendments will be effective upon the date indicated in the notice.
This agreement will be governed by the laws of the State of Minnesota.
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