MEMBER FDIC   |   EQUAL HOUSING LENDER FDIC
Approved to offer SBA loan products under SBA's [Preferred Lender/Express/Patriot Express] program.
SMALL IS POWERFUL® is a registered trademark of Venture Bank
ATM    |    REORDER CHECKS    |    BANK FORMS    |    CALCULATORS    |    SECURITY TIPS    |    PRIVACY POLICY
FREQUENTLY ASKED QUESTIONS - SECURITY TOKENS

What is a Security Token?
Why do I need a Security Token?
How does the Security Token work?
When do I activate my Security Token?
How do I activate my Security Token?
Once I have activated my Security Token, will I need to remember my current password?
How does my Security Token verify that I'm at the valid Venture Bank Online Banking site?
What happens if I lose or damage my Security Token?
If I have access to multiple Online Banking entities, for which I currently have unique sets of codes, can I register the same Security Token for all entities?

What is a Security Token?

A Security Token is a small, connectionless device that generates a One Time Password to use each time you log in to Cash Management Online Banking or Business Bill Pay Online Banking.

Back to Top 

Why do I need a Security Token?

A Security Token adds an additional layer of security to your information. We are committed to using advanced technology to ensure that your identity and account information remains safe, secure and private. 

Back to Top

How does the Security Token work?

Each time you log in to your Cash Management/Business Bill Pay Online Banking, you will enter your Access ID and then in the Password field you will enter a One Time Password, generated by pressing the gray button on your Security Token, along with the 4-digit PIN which you selected during your initial activation process. The One Time Password generated by your token will be different every time you log in.  

Back to Top

When do I activate my Security Token?

After receiving your temporary password from Venture Bank, you will have 30 days to activate your Security Token; after that you will be prompted to activate your token the next time you log in. If you have difficulty activating your token, please contact an Account Executive

Back to Top

How do I activate my Security Token?

Log in to your Cash Management/Business Bill Pay Online Banking using your Access ID and current Password. From the menu, select OPTIONS, then ENABLEMENT. Follow the instructions provided on the ENABLEMENT screen.

Back to Top 

Once I have activated my Security Token, will I need to remember my temporary password?

No. Once you have activated your Security Token, you will no longer need your temporary password. The One Time Password, obtained by pressing the gray button on your Security Token, plus the 4-digit PIN you selected at the time of your Token Activation, takes the place of your temporary password.

Back to Top  

How does my Security Token verify that I'm at the valid Venture Bank Online Banking site?

After you have entered your One Time Password and 4-digit PIN, a Site Authentication screen appears and displays a Site Authentication Value. By pressing the Security Token a second time, a Site Authentication Value will appear. This value must match the value displayed on the screen. If they match, then you will know you are at Venture Bank's Online Banking. If they do not match, please try again or your Account Executive

Back to Top  

What happens if I lose or damage my Security Token?

In the event that your token becomes lost or damaged, replacement tokens can be ordered from the Log In page. To request a new token, select LOST/DAMAGED TOKEN link or contact one of our locations. Once a new token is requested, the previous token will automatically be deactivated. Fees will apply. 

Back to Top 

If I have access to multiple Online Banking entities, for which I currently have unique sets of codes, can I register the same Security Token for all entities?

Yes. You can use the same Security Token to access multiple entities; however you must activate your Security Token under each entity.

If you have questions, we are here to assist you. Please contact one of our Account Executives at one of our three locations:

Bloomington    952-830-9999
Golden Valley  763-398-3333
Eagan             651-289-2222 

Back to Top