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Here are tips for keeping your identity and account information secure when utilizing Venture Bank online banking. Implementing these tips can not guarantee the security of your personal information, but they can help make a difference.

Enhanced Security

Venture Bank is committed to ensuring your online banking transactions are as secure as possible. In the next few months, customers will begin to notice new enhanced security features used to identify themselves in the online banking system. This enhanced security will help to protect you from fraud and identity theft. This enhanced security is one way for Venture Bank to help secure your online banking experience. Being aware of the following tips will also help in this process.


Phishing (pronounced “fishing”) is a form of internet email fraud whereby a malicious person sends a seemingly legitimate email that attempts to convince you to surrender personal information to the sender. The email will appear to be coming from a legitimate entity, such as a bank or credit card company, and may contain website graphics and logos that have been taken from the official website. The email usually contains some kind of warning message stating that your account will be “suspended” or “closed” if you do not update personal financial information. You are then instructed to click on a link contained in the text of the email message, directing you to a fake website that appears legitimate. Here you may be asked to enter confidential information such as bank or credit card account numbers, passwords, or a social security number.


  • Venture Bank will never ask for sensitive information from you via email
  • Delete emails that request your personal information immediately
  • Do not click on a link contained in the text of an email unless you are certain of the legitimacy of the link
  • Do not reply to the email
  • Do not complete forms in emails that ask for personal info
  • Never open or download attachments from an unknown source
  • Never send personal information via unsecured email

Secure Websites

Personal information should only be entered at a website that you have visited by typing in the URL, i.e. in the address bar of your browser.

  • Look for “HTTPS” in the address line of a website, which identifies the site as a “secure” page, meaning it encrypts or scrambles transmitted information, preventing others from seeing your information when it travels over the Internet
  • Ensure that anytime you are entering personal information online that it is being done via a “secured session”. You can verify this by observing the “closed lock” or “solid key” image in the status bar at the bottom of your browser screen (Internet Explorer). A locked lock indicates that information being sent in the session is secure
  • Leave suspicious websites immediately
  • Report problems or complaints promptly


It is important to keep all passwords private as it may be the only piece of information needed to access your online banking account. Here are some helpful hints when it comes to creating and protecting your password:

  • Create strong passwords or Personal Identification Numbers (PINs) that are difficult for others to guess
      Do not use your birthday, street address, family member or pet names, or the last four digits of your social security number
  • Change passwords frequently
  • Do not write down your password
  • Never reveal your password to anyone
  • Ignore the “Remember my password” option

Conducting online banking

Being aware of the following reminders can help prevent your account from being compromised.

  • Don’t leave other browser windows open at the same time you are banking online
  • Sign off your online session when finished
  • Close the web browser after completing your banking

Verify transactions

If you do not check your bank, debit and credit card statements on a regular basis, it is harder to recognize when something is wrong or when there is an illegitimate transaction.

  • Check bank, debit and credit card statements thoroughly every month for legitimate transactions
  • Keep all documents that include your account information in a safe place

Your computer

Finally, since your computer is where you will typically be conducting most of your online banking, it is a good idea to keep it up to date and secure.

  • Install, run and regularly update anti-virus software on your computer
  • Install a personal firewall
  • Apply security patches
  • Disconnect from the internet when it’s not in use
  • Maintain control over access to your computer